KOMPLET CRUSHERS, SCREENERS, SHREDDERS, & CONVEYORS
FREQUENTLY ASKED QUESTIONS
Hi and thanks for stopping by our FAQs page! We created this space for you to get to know more about the answers to questions we receive on a daily basis about Komplet crushers, screeners, shredders, and conveyors. So, have a read and give us a call or shoot us an email if you feel inspired to start a conversation. We’d love to hear more about your material processing needs and how Komplet equipment can start making your life easier.
What makes Komplet different from other brands selling similar equipment?
Komplet America is the exclusive master distributor and factory-authorized source for genuine Komplet equipment in North and Central America. Only we provide certified machines backed by proper parts availability, full warranty coverage, and direct technical support. Beware of unauthorized resellers offering rebranded or unsupported alternatives.
How long does it take to receive my machine after ordering?
Many units are in stock and can ship within days of receiving payment. For others, lead times vary based on production and shipping schedules. We’ll always provide accurate delivery estimates before you commit.
How do I get help if my machine stops working on the job site?
Call or email our support team directly. We’ll walk you through troubleshooting steps and can ship parts overnight in most cases. If necessary, we’ll coordinate with a technician or service partner in your area.
908-369-3340
Can I trade in my current Komplet equipment for another unit?
Yes. We offer trade-in options for qualifying equipment. We’ll evaluate your machine based on age, condition, and market value to help offset the cost of upgrading to a new Komplet model.
What if my machine isn’t reaching the expected output?
Contact us. Many output issues are related to setup, material, or feeder inconsistencies—often resolved with minor adjustments. If needed, we’ll conduct remote or on-site diagnostics to ensure your machine is working as expected.
How does Komplet America support customers after purchase?
We provide ongoing technical support, parts fulfillment, remote diagnostics, and warranty assistance. Whether you’re a direct buyer or working through a dealer, we’re committed to long-term customer success.
What does “up to tons per hour” really mean?
The “up to” production rating refers to the maximum potential output a machine can achieve under ideal conditions—this includes consistent feed material (size, hardness, and moisture), skilled operator use, proper setup, and minimal downtime. For example, clean concrete with no rebar, fed at a steady rate in optimal weather, will produce higher output than mixed, wet, or irregular materials. Every job site is different, which is why we emphasize that this is not a guaranteed or average output, but a best-case scenario metric. If you’re unsure what output to expect for your application, we’re always happy to review your material and help you model realistic results.
Do you specialize in a specific industry?
We specialize in compact crushing, screening, shredding, and conveying solutions primarily for the construction, demolition, aggregate, landscaping, and recycling industries. Our equipment is designed to be flexible and mobile, making it ideal for contractors and operations with tight spaces or frequent relocation needs.
What types of recycling and waste management systems do you specialize in?
Komplet equipment supports on-site processing of concrete, asphalt, bricks, rock, wood, topsoil, and general construction and demolition waste. We help reduce haul-off costs and enable the reuse of materials directly on-site.
How can buying Komplet crushers, screeners, and shredders make my job easier?
Our machines are compact, towable, and easy to use. They simplify material handling, reduce transport and disposal costs, and let you produce spec material directly on the job site—boosting efficiency and profitability.
Who is your ideal client?
We work with contractors, recyclers, landscapers, municipalities, and dealers looking to gain an edge through mobile, cost-effective recycling solutions. Whether you’re scaling up or looking to cut costs, Komplet is built for you.
How do I know if Komplet is the right fit?
If you’re handling material that requires crushing, screening, or shredding—and you want to do it on-site, with minimal footprint and maximum flexibility—our equipment is likely a great fit. We’ll review your material, production needs, and job site logistics to help you find the right solution.
Is there a market for Komplet sized equipment?
Absolutely. Demand for compact, mobile recycling equipment continues to grow across urban job sites, smaller operations, and companies looking to control costs. Our machines serve a unique need that larger, stationary plants can’t efficiently address.
As an Equipment Dealer. Do I have the right customer base?
If you serve contractors, recyclers, or construction companies working in tight urban environments or looking to process material on-site, you likely already have the right customer base for Komplet products.
As a Equipment Dealership I already represent a crusher line. Why would I need another line?
Most traditional crusher lines are designed for large-scale operations. Komplet complements—not competes—with these offerings by filling a gap for customers who need compact, transportable equipment. It expands your product range and opens new sales opportunities.
Will this be too much of a line to bring on for my equipment dealership staff?
Not at all! Our equipment is user-friendly, and we provide hands-on sales and technical training for your team. Most dealers find our line easy to adopt, with quick ramp-up time and strong support.
Do you provide training and support for Komplet crushing, screening, and shredding equipment?
Yes. We offer on-site and remote training for sales, service, and operation. Our technical support team is available to troubleshoot issues, provide documentation, and assist with parts and maintenance needs.
Must I work with your vendors for parts? How long do parts take to deliver?
You can purchase parts directly from Komplet America or through an authorized dealer. We stock most common parts in our U.S. warehouse, and we prioritize fast delivery to minimize your downtime.
Do you provide equipment outside the US?
Komplet America is the exclusive distributor for North and Central America. For inquiries outside these regions, we’ll gladly connect you with Komplet’s global partners or refer you directly to Komplet SpA in Italy.
Do I need to be in the same state you’re in to work with you?
We support customers across North and Central America through our dealer network and direct-to-end-user model. We ship equipment and parts internationally and can coordinate service through trusted partners.
Is all your work done in-house?
We handle sales, support, logistics, and training in-house, allowing us to maintain consistent quality, fast response times, and a personal level of service.
What aspects of the dealer setup process do you manage?
We help with everything from initial consignment setup and territory planning to training, marketing support, and lead sharing. We stay engaged throughout the process to help you succeed.
How do I join your Dealer Network?
Contact us directly to start the conversation. We’ll evaluate your territory, customer base, and goals to determine fit, and then work with you to develop a plan that minimizes risk and maximizes opportunity. If you are interested in becoming a dealer or rental house, then please click here to learn more about becoming a Komplet Dealer.
Cody and Joe have been great since day one in our search for a crusher that met our needs. They are always available to answer any questions and help us with any of our needs during the purchase process and after the sale as well. We were looking for a crusher that was portable enough for us to move on our own and be able to crush concrete from our disposal and demolition waste business with an output material that was useable without adding a screener. It has done exactly what we wanted it to do by keeping the concrete waste out of the landfill which saves us money and now it’s putting money back into our pockets by selling the aggregate.
John Nardozzi
Owner, Expert Environmental & Construction Group
We are primarily using the LT4825 to crush waste concrete into crush for putting on the city streets and alleys that are gravel. It is a good machine. We probably could have went bigger but this unit fit into our price range better.
Steve Berreth
Public Works Director, City of Scobey
Cody and his team have been so helpful to us. We didn’t know much about crushers going into this new venture but Komplet has been behind us every step of the way. They’ve offered great support and were on hand every time we needed them with prompt and courteous service. Through the pandemic and supply chain problems they came through for us with great parts availability as well. I’m very grateful to have them behind us.
Jacob Moneymaker
Owner, Midsouth Excavating
Great company to deal with Cody is on his A game with customer service always a pleasure to do business with. Thank you guys.
Tom Manella
Foreman Manager, American Paving of Morris County
I purchased my Komplet jaw crusher 2 years ago. Recycling concrete and crushing rock has helped cut down on my import and export costs. I have had very few problems with my crusher. Cody and the entire Komplet team has been terrific with parts and any questions I have. I would highly recommend Komplet products.
Nathan Polzer
Owner, Grand Canyon Excavation
I purchased this compact crusher in hopes to use it on many small concrete removal jobs and to aid in the services I provide. It has been a huge asset to be able to recycle concrete both on job sites and at the yard. While local concrete recycling facilities have grown highly restrictive on the products they accept, having a portable unit allows me to worry a lot less on what material I am able to remove from jobsites and stretch my productive hours past the time those dumpsites close. As for sales and product support, the team has been very helpful anytime I have had any issues and would recommend them for anyone looking for equipment.
Peter Crassas
Owner, Rock Creek Excavation Corp
I have a Komplet 5030 screener and a Komplet 7040 mobile crusher that I purchased as demo units. The 5030 scalper type screener allows me to screen soils as well as aggregates. The 7040 allows me to add recycled concrete to my list of services that I have by going green and recycling busted slabs instead of burying at a landfill. These machines have been reliable and the parts and support that I receive from the distributor has been very good. Being able to diversify and add services in unstable times is key to being successful and having a good supporting distributor is a must.
Chris Gulley
Owner, Gulley Construction
Coming up to my 1 yr anniversary since purchasing the K-JC704 machine and it’s been nothing but great! Customer service has been amazing since the start and very helpful when things pop up!
Ricardo Perez
Owner, Picapiedra Aggregate Supply
While I haven’t contacted Komplet since the one time I had to service a machine, the one experience I had can speak for itself. The tech support was absolutely on point. I was able to get what I needed and very fast. If I remember correctly (it’s been a couple of years) I was contacted shortly after the initial call to them to make sure I was taken care of.
Alec W.
Manager, Performance Equipment
We got one of the small jaw crushers for a large building that we were demolishing it was all block and brick we ran this machine steady for about a month, and we were so surprised by the pile of stone we were able to save and use for a parking lot it saved us dump fees and we were able to save on buying material for the stone parking lot. My only regrets are that we did not get the larger machine to take on larger projects. I would buy a larger machine next time. This has been a hassle-free crusher.
Joseph Cochran
Owner, Joseph A. Cochran & Sons Inc.
We invite you to explore our website and discover the comprehensive range of products and services that Komplet America offers. Whether you’re a contractor, builder, or part of an industry that demands efficient material processing, we have the tools you need to excel. Join us in shaping a more sustainable and prosperous future with Komplet America by your side. Contact us today to learn more about how Komplet America can transform your operation and set you on a path to success. Experience the difference of innovative technology, unwavering reliability, and customer-focused solutions. Welcome to Komplet America – where compact crushing and screening reach new heights.