Parts, Service & Technical Support For Komplet Equipment
Parts, service, and technical assistance designed to minimize downtime
have a question?
We’re here to help! Fill out the form or reach us via email or phone. Our Customer Service Team is available to help you get the best experience out of your Komplet equipment whether you have an issue with your machine or looking for helpful operating or maintenance tips.
Comprehensive Parts & Service Support
Komplet America provides responsive service, technical expertise, and dependable parts availability to keep your crushers, screeners, and shredders operating reliably. Our trained service team and nationwide provider network ensure your equipment performs consistently throughout the year with minimal disruption.
Specialized Technical Service
Factory-trained support for Komplet crushers, screeners, and shredders, including diagnostic assistance and technical guidance.
Reliable Ongoing Support
Direct access to knowledgeable professionals who understand your equipment and respond quickly when issues arise.
Extensive Parts Inventory
A well-stocked inventory of wear parts and replacement components to reduce downtime and prevent delays.
Maintenance & Performance Planning
Guidance on routine maintenance and part replacement schedules to protect uptime and extend equipment life.
1 YEAR / 1,000 HOUR
STANDARD WARRANTY
FOR ALL NEW KOMPLET UNITS
We stand behind what we sell. Every new Komplet unit is backed by our complete customer satisfaction guarantee and Komplet’s standard equipment warranty. With our factory-trained service technicians, we’re here to keep your machine running at peak performance and productivity. You can put your trust in us.
What's Covered
The standard warranty covers defects in design, materials, or manufacturing on new Komplet crushers, screeners, shredders, and conveyors for 1 year or 1,000 operating hours, whichever comes first. Coverage is limited to the repair or replacement of defective parts and begins on the date the machine is delivered to you, confirmed by a signed delivery receipt.
- Defects in design, material, or manufacturing
- Repair or replacement of defective parts
- Komplet original spare parts — 12 months from shipment
- Units sold by Komplet America or its authorized dealer network
Not Covered
- Engines — warranted separately by the engine manufacturer
- Routine maintenance and ordinary wear parts
- Misuse, improper maintenance, wrong fuel or lubricants, or unauthorized modifications
- Non-original parts, or service intervals not performed and documented by authorized personnel
- Rebranded units
How to Register & File a Claim
Register (Required)
Registration is a condition of coverage. Within 30 days of delivery, a completed start-up and handover certificate must be submitted to [email protected], with your machine details and photos of the serial-number plate and hour meter. Registering on time locks in your delivery date as the warranty start — missing the window can shorten or reduce coverage.
Bought through a dealer? Your dealer handles registration. Purchased direct from Komplet America? Contact us at [email protected] or 908-369-3340 and we’ll walk you through it.
Filing a Claim
Notify us in writing
Email [email protected] as soon as a defect appears, within 30 days of noticing it. Claims by WhatsApp, phone, or standard invoice cannot be processed.
Document the issue
Include machine model, serial number, current hour reading, a description of the failure, and clear photos or video of the affected component.
We review and respond
Komplet America assesses every claim and issues a written decision. Retain any defective parts until advised, as they may be required for inspection.
Get back to work
Approved repairs are carried out by authorized Komplet personnel to minimize your downtime.
Keeping up with scheduled maintenance and retaining your service records helps claims move quickly.
kOMPLET certification
INSTALLATION
Our team has been certified to install and complete final assembly of all Komplet machinery.
SERVICING
Our technicians are certified to perform all service procedures and repairs.
TRAINING
Our team is certified to train how to maintain and operate all Komplet machinery.
PARTS
KOMPLET PARTS AVAILABILITY
We stock critical wear parts, replacement components, and maintenance filters for all current Komplet models, helping reduce downtime and avoid long supply chain delays when your machine needs attention. When you buy from Komplet America, you are backed by stocked parts, responsive support, and a team that understands uptime matters.
- Critical & wear parts – Jaw plates, belts, screens, and other high-wear components are kept in inventory for fast fulfillment, so you can get back to work as quickly as possible.
- Maintenance parts – Filters and routine service parts are stocked across the full Komplet lineup to help support regular maintenance and keep your equipment running properly.
SERVICE & SUPPORT
CERTIFIED SERVICE & TECHNICAL SUPPORT
Our team is factory-certified to install, service, and train operators on all Komplet machinery. From remote diagnostic assistance to warranty support, we back every machine we sell.
- Installation – Certified final assembly and commissioning for all new Komplet units.
- Servicing & repairs – Certified technicians for all service procedures, warranty work, and diagnostics.
- Operator training – Certified training on safe operation and routine maintenance for your crew.
- Technical documentation – Spec sheets, procedure guides, and how-to resources available on request.
SERVICE PROVIDER NETWORK
Finding the right company to service your machinery has never been easier. Komplet America has an experienced service provider network throughout North and Central America – specialists who know Komplet equipment and can help you get back up and running when you need it most.
- Nationwide Coverage – Service provides located throughout North and Central America to minimize downtime and keep your operation moving.
- Become a Service Provider – If you’re a qualified service company interested in joining the network, contact us at [email protected] or call 908-369-3340.
have a question?
We’re here to help! Fill out the form or reach us via email or phone. Our Customer Service Team is available to help you get the best experience out of your Komplet equipment whether you have an issue with your machine or looking for helpful operating or maintenance tips.